Otherwise, if you turn it in with a cracked screen, youll have to pay the purchase option amount on your lease agreement upon turnin. Sprint customers can upgrade their iphone anytime, included. And i have some little cracks and my speakers are weird. I have had the phone for a little over a year now, and i am under a twoyear contract. If i lease a sprint phone, will the phone be repaired or replaced if. Sprint now offers applecertified, sameday, instore. For mechanical or electrical breakdown and cracked screen repairs, a service fee may apply, and varies, depending upon the tier of your device and whether or not you have a device protection plan in place. Sprint has launched a screen repair program for select samsung galaxy models, covering the galaxy s7 to the galaxy s9. It was stepped on, and the screen is cracked to the point where i can t read anything. If i lease a sprint phone, will the phone be repaired or. All of these locations use genuine apple parts to ensure that your screen works like new after its repaired. Cracked screens on certain devices are generally eligible for repair, as long as the device. The whole screen is cracked except the area around the home button. My lease is ending and i want to upgrade but the phones screen is cracked.
Screen cracked a week before upgrade sprint community. At the end of your lease term, you can purchase the device and own it outright, or return it to us and upgrade to the latest device. All work is performed by highly trained technicians at our sprint phone repair. The screen glass is cracked but screen and phone work 100% otherwise. All accounts must be in good standing without any pastdue, unpaid balances. The problem is, i dont exactly have the money to drop on a new phone right away. I am eligible for a normal upgrade in 70 days, and recently broke the screen on my phone. However, if i wanted to upgrade my phone, would i still be eligible. My lease is ending and i want to upgrade but the phone s screen is cracked. Jun 25, 2019 sprint insurance covers cracked screens for most models, device repairs, and device replacement in the case of loss, theft or complete breakage. So i went into the store today about the 1 day promotion. I recently cracked the back of my iphone 4s white and i wonder if sprint will still upgrade it no matter the condition or will ask me to fix the back. Here are the ways you can upgrade with sprint note.
Can sprint upgrade my iphone even though it is cracked on. Sprint will replace the screen on certain samsung galaxy flagships. While a sprint corporate store can at their discrestion swap the phone for you, they will not do it. With that being said, customers must return the sprint device in excellent working condition without any cracks, damage or technological issues. They activated my eligibility to upgrade today, but they said my phone being cracked invalidated the ability to hand the phone in. Support center sprint community make an appointment network feedback international 1million project get my sprint app return and exchange policy services sprint complete business addon services. Same goes for alcatel, essential, kyocera, motorola, sonim and zte phones. Do i have to pay to fix it or can i return my phone as is. Some samsung galaxy fans in need of an upgrade for their smartphones. Our support team can arrange for a postal repair service, where your mobile or. Can you give any more information about what determines eligibility for an early upgrade. They do walkins and can likely fix it while you wait. If you are a sprint complete customer, you can file a claim if approved, well send you a replacement device. The damaged device fee will vary based on the model of phone as well as the type and extent of damage.
If your device is damaged and you are preparing to return it, you have a few choices. Can you still trade in your iphone for credit towards a. The screen is cracked pretty bad, a little bit of missing glass. I cracked my iphone screen on the iphone forever plan. Leased iphone 6s cracked screen general question tldr. Some older phone models arent eligible for cracked screen repair via sprint insurance.
However, other than that, it still works perfectly, calls and texts can still be received and sent. Find my iphone enabled or have a user lock on your phone, you cant trade it in. If youre leasing a device, youll need to return it in good working condition at the end of your lease. Whether youre at work, home or at play in these areas, you can select the date, time and location convenient to you for your repair. If you do not have device protection but your phone breaks during your lease, you will have to pay the remaining lease payments plus the device purchase. The offer is open even to subscribers of other carriers, but sprint. Is there a particular reason i can t upgrade early. May 02, 2019 if youre a sprint customer, theres no reason not to fix that cracked iphone screen. Typically, you must add this service within 30 days of device activation or upgrade. Do i have to pay off my current phone before i can upgrade to a new one. Will sprint upgrade my phone if i break it while its. Jul 07, 2016 its easy to activate your new phone on sprint. My 2 year contract is due in march 11 and i was planning to upgrade my iphone 4 to iphone 5c. Jun 01, 2011 so one day i was getting out of my car, my phone was on my lap next to my soccer ball, needless to say i dropped the ball on the phone and my screen is cracked all over.
Maybe its the high cost of fixing the screen, or the inconvenience of. Sprint now offers applecertified, sameday, instore iphone screen repairs. Sign an 18month payment agreement for another phone. I can still use it but there are a good 50 cracks in it. Basically i direct shipped a phone to a sprint store for a new lease, its not meant to come in for another week or two, but as you can see, i have a cracked phone. My phone dropped and the screen cracked, neither the slim cover and tempered save it.
This morning i dropped my phone and it has massive cracks on the screen now. I suggest you head over to apple for a screen repair. If youre not on the iphone forever or galaxy forever program you can. Obviously now, the phone is no longer in good condition. Learn about your bill usage, how your plan works, and get helpful info about your account.
She was told that they didnt carry parts anymore because the evo4g was discontinued. I ve owned it for over a year, on a 2year agreement. I have the iphone 4s and my upgrade is soon, but i dont want the iphone 5. Sprint is rejecting repairs if the device cannot makereceive phone calls. And that i would have 14 business days to mail in the tradeon. The offer is open even to subscribers of other carriers, but sprint requires. I am currently eligible for an upgrade, but im not too sure if i can upgrade a phone with a cracked screen. Trading in smartphones on installment plans wireless support. If i fix my slightly cracked screen on my iphone 4s, can i trade it in with verizon. I dropped my phone and broke its screen something fierce.
I just got this phone 2 days ago, and it was an upgrade, how much will it cost to get the screen fixed and is it possible to take the screen o. The only way to know for sure if a store is corporate, is to ask the store or if youd rather not visit every store in your area use the sprint store locator on their site. If i can t, am i able to get it fixed at a sprint store or somewhere else. How do i determine if my device is eligible for repair or replacement. On the bright side, the phone s touchscreen still works. Report your device lost or stolen if your phone has been lost or stolen, sign in to. File a claim today and you could receive free next day shipping. Update sprint will replace broken screens on some samsung. Can you still trade in your iphone for credit towards a new. I am currently eligible for an upgrade, but i m not too sure if i can upgrade a phone with a cracked screen.
Sprint complete will cover the costs of repair, however, in some cases, youll be required to pay a service fee to have your cell phone fixed, which can range from. Sprint customers just got an easy way to fix their cracked iphone. How can i get my cracked samsung mobile screen repaired. Can sprint upgrade my iphone even though it is cracked on the. When i upgrade my iphone, can i upgrade to the same phone. So i have a sprint lease iphone forever of a iphone 6s plus 128gb since october. Sprint does not recommend using third party repair services or kiosks as they may not meet sprint and manufacturer standards. Come sunday november 9, 2014, while i was trying to get my dog into the vet, my phone fell out of my back pocket and the screen cracked. The only problem is that the screen must not be cracked, and i just put a small crack in mine last weekend. You may be surprised by how easy it is to find out its tradein value and just how much you can then use to apply toward paying your bill or buying a new smartphone, tablet or other hightech devices to find out your old devices tradein value, start by appraising your device on verizons device appraisal questionnaire. Im sure this has been asked before but i cant find it on this subreddit. A guide to verizons early upgrading plan whistleout. Many of the places that look official are really just dealers. Sep 17, 2017 when you enroll in a sprint flex lease, sprint still owns the device until you have paid off the phone if you choose to.
Learn more about our samsung doorstep repair service and book your appointment directly online. Cracked screens on certain devices are generally eligible for repair, as long. Can i upgrade my iphone through sprint if my screen is cracked. Have an installment plan and want to upgrade to a new smartphone. Sprint may just be the quickest and easiest way to fix reliably fix it. Last night my phone fell off a table and onto concrete. Aug 17, 2015 qualified customers can get 1 a 16gb iphone 6 model at sprint branded retail stores, sprint. I consider myself a flashaholic and can t imagine losing out on all of the knowledge in this forum if we had to upgrade. Sprint has launched an affordable screen repair program for samsung galaxy phones, and it doesnt even matter if youre a subscriber. You need to turn in your device to sprint in good condition. When i visited the store, i was no eligible for the upgrade now option.
There is no limit to the number of cracked screen repairs. I didnt buy it, sprint gave it to me for free can see why when my old evo 3d was fried by a sprint repair center go figure. A lease is different in that sprint owns the device. I dropped my phone this morning, and when i picked it up, the screen was all cracked. Call tech services and make your case, when they tell you no ask to be sent to retentions, make your case to them and see if they suggest you find a phone on craigslist, please report back your findings. My leased sprint flex phone has minor damage, will i be. You can repair a cracked iphone screen at an apple store, an apple authorized service provider, or by sending it to an apple repair center. Mar 15, 2017 but you cant return a phone to just any sprint store, it has to an official corporate store. Verizon allowed me to upgrade early last year when i had problems with my droid x2.
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